We’re here to make your experience seamless and inspiring. Find quick answers below—or reach out if you need a hand.
After checkout, your files will be available for instant download through your Etsy account (under Purchases and Reviews) or via email confirmation. No physical items will be shipped.
Templates are provided in Microsoft Word, Mac Pages, and Google Docs formats for maximum compatibility. Please check each listing for specific format details.
Due to the nature of digital downloads, we cannot accept returns, exchanges, or cancellations once your files have been accessed.
If you encounter any issue, please reach out—we're here to help!
At this time, templates are sold as-is. However, your purchase includes access to our Writing and Networking Guide, which offers easy customization tips and professional writing strategies.
No worries—technology happens! If you experience any issues opening or editing your files, please send us a message. We'll assist you promptly.
Since Executive Edit offers primarily digital products, delays aren’t typical. If you ordered a physical product (coming soon) and experience a shipping delay, please reach out so we can assist.
Please visit our Contact Us page—we’re here to support you.
